Lotte New York Palace

ex. The Towers at The New York Palace

455 Madison Avenue, New York, NY, United States, NY 10022show map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  595 reviews
Overview

The 5-star Lotte New York Palace is set about 17 km from Newark Museum. The sleek hotel represents innovative architecture in New York.

Manhattan Skyline is within 15 minutes' walk away. Lotte New York Palace is located in Manhattan district next to a tower, a museum and a gallery.

Guests will find fairgrounds, souvenir shops and gift stores in the vicinity of the hotel.

The metro station Lexington Avenue/59th Street is easy to reach.

Rooms

Lotte New York Palace welcomes guests to take advantage of a minibar, a balcony, a sitting area, a personal computer and a phone supplied in the rooms. Some of the classic rooms enjoy a view of the cathedral. They are fitted with marble bathrooms with a shower, toiletries and slippers.

Eat & Drink

Guests can order European meals at the unique restaurant. A lobby bar is available on site. Located in a shopping area, Maloney & Porcelli and Tse Yang Restaurant serve a wide range of meals.

All visitors are offered a full breakfast for a fee. 

Services

Lotte New York Palace provides guests with 24-hour room service, laundry service and car service.

Relax

Guests will enjoy using a health club, a treatment room and a steam room available on site. On-site amenities for fitness include fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms at USD 15.99 per day.

Guest Parking

Private parking is possible on site at USD 80 per day.

Number of floors:   54.  Number of rooms:   909.

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Facilities
Paid Wi-Fi

USD 15.99 per day

Parking

USD 80 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Coffee/Tea in lobby

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Snorkeling
  • Golf course
  • Billiard tables
  • Racquetball

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Taxi service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Connecting rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Romanian National Tourist OfcRomanian National Tourist Ofc3000 ft
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American Video.comAmerican Video.com1400 ft
American Friends Tel Aviv UnivAmerican Friends Tel Aviv Univ2700 ft
American Friends-D Yellin ClgAmerican Friends-D Yellin Clg3000 ft
Christine Valmy Intl SchoolChristine Valmy Intl School3000 ft
David Yellin Teachers CollegeDavid Yellin Teachers College3000 ft
Alpha Hospitality CorpAlpha Hospitality Corp400 ft
Bay Cruises ManagementBay Cruises Management2700 ft
St. Patrick's CathedralSt. Patrick's Cathedral500 ft460 Madison Ave
St. Bartholomew's ChurchSt. Bartholomew's Church500 ft109 E 50th St at Park Ave.
St. Patrick's Old CathedralSt. Patrick's Old Cathedral600 ft263 Mulberry St
Saks Fifth AvenueSaks Fifth Avenue600 ft New York City, NY
American Girl Place - New YorkAmerican Girl Place - New York700 ft609 5th Ave at 49th Street
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Maloney & PorcelliMaloney & Porcelli100 ft37 E 50th St
Istana RestaurantIstana Restaurant100 ft455 Madison Ave
Tse Yang RestaurantTse Yang Restaurant200 ft34 E 51st St
Sushi-AnnSushi-Ann300 ft38 E. 51st St.
Prime GrillPrime Grill400 ft60 E 49TH St
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Time Out Family Entr CtrTime Out Family Entr Ctr2.6 mi
West New York Recreation DeptWest New York Recreation Dept2.7 mi
Elysian ParkElysian Park2.7 mi
Union City Parks CommissionerUnion City Parks Commissioner2.8 mi
West New York Parks DeptWest New York Parks Dept2.9 mi
Columbus Park Adm OfficeColumbus Park Adm Office3.0 mi
Sokol HallSokol Hall2.7 mi
Tino's PizzeriaTino's Pizzeria3.0 mi
New Horizon Inst-CosmetologyNew Horizon Inst-Cosmetology2.9 mi
Rockefeller CenterRockefeller Center1000 ft45 Rockefeller Plaza
Seagram Building Seagram Building 800 ft375 Park Ave S New York
Kenneth Cole - Rockefeller Center Kenneth Cole - Rockefeller Center 900 ft610 5th Ave
Paley ParkPaley Park900 ft3 E 53rd St
St. Thomas Church St. Thomas Church 1100 ft1 W 53rd St
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Getting around
Airports
La Guardia (LGA)5.6 mi
Teterboro (TEB)7.8 mi
Train
Grand Central Terminal2000 ft
Grand Central Station2700 ft
Underground
Fifth Avenue/53rd Street1000 ft
5th Ave - 53rd St Station1000 ft
Bus
Bus stop400 ft
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Reviews
8.4
SuperbBased on  595  reviews
  • 10.0
    Exclusive

    The staff treated you as individuals, very personal. The location was the best location we have stayed in New York by far. Good location for sights, shopping, subway. Very safe area. Rooms service first class turn down service a nice touch. Cannot fault can't wait to go back.

  • 7.0
    Very good

    The hotel is really beautiful, the lobby gives the real "glamour" feeling. Prime location - close to New York attractions. Nice staff.

    The price on Booked.net did not include tax - which mean, the european traveller is surprised by ca 100 usd per night - and this, of course, is not nice surprise. The price per room did not include anything complementary. There was no coffe and tea facility in the room - the room service asked about it denied providing it, but at the reception on my check-out I was informed that I could have it as a complimentary service if I booked it on-line. The morning coffee was priced as a champagne, and tasted as a dishwasher liquid.

  • 4.6
    Guest rating

    The only thing I really liked was the location.

    Several things. Firstly, at $500 a night a complimentary bottle of water in the room would be appreciated (if not breakfast included) instead I paid $11 dollars for a bottle of water. I ordered coffee to my room as I needed to work there and nearly collapsed when I was charged $18 for a cup of coffee - this is simply extortionate and disrespectful to customers who are already paying on the higher end for this location. Thirdly, I was informed at reception that the wifi is free (he forget to mention "only in the lobby") - so, I ended up having to pay an additional $16 a night for wifi which would be sort of ok if it was any good which it was not - really slow and patchy. This hotel is a rip off.

  • 9.6
    Exclusive

    The staff was fantastic as was the location and views.

    The in-room meals were just mediocre in a city worth the trip for the food alone!

  • 8.2
    Fabulous

    1.- The hotel housekeeping has discontinued the evening making of the room. 2.- The hotel cafeteria does not provide restaurant service in the afternoon or evening. 3.- The hotel housekeeping did not replace the glasses at the minibar.

  • 9.2
    Superb

    The location is excellent. the service was great. Everybody was polite. When i read the comments for this hotel, i was a little worried, they were all wrong. I am very happy with my stay.

  • 10.0
    Exclusive

    Everything was great But the Restaurant gilt was not good Food was terrible.

    The restaurant gilt The food was terrible Was not worth the money

  • 8.8
    Superb

    great location, nice room, nice staff

    lights in my room were hard to figure out, no individual climate control in my room, unbelievably expensive menu to eat in the hotel especially breakfast

  • 9.6
    Exclusive

    The Room at the 53rd floor. The location on the 50th street. The quality of the lobby.

  • 10.0
    Exclusive

    We were there during Hurricane Dandy and couldn't get out of NYC. The staff couldn't have more friendly or helpful. We were very pleased with everything. Highly recommend.

  • 8.8
    Superb

    Location was close to desired shopping area

    Only provided 1 pillow on each bed. Seems like an odd way to cut back

  • 8.2
    Fabulous

    Style, comfort

    not eco friendly at all - all old fashioned light bulbs

  • 5.8
    Guest rating

    Location, comfort

    Waited, waited and waited to get checked into our room on Friday night when I requested earlier check in as it was my daughters birthday finally had to corner a manager to escalate as all the people arriving later were getting checked in ahead of me!! 16H floor hall constantly smells like whatever they are cooking in the kitchen , really disgustng, your clothes smelled like grilled oniions if you lingered in the hallway requested two additional pillows as there is only one pillow per bed. Attendant dropped it off and then shoutedd 'and thank you' when I didnt tip him, very rude and classless

  • 8.8
    Superb

    It was a lovely stay, I liked the location, it's a beautiful and elegant hotel, big rooms, very clean, nice staff

  • 10.0
    Exclusive

    a beautiful midtwon hotel for businese or pleasure

    simply all good

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Highlights
8
SuperbBased on  595 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
La Guardia (LGA)5.6 mi
Teterboro (TEB)7.8 mi
Train
Grand Central Terminal2000 ft
Grand Central Station2700 ft
Underground
Fifth Avenue/53rd Street1000 ft
5th Ave - 53rd St Station1000 ft
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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